As experts in the technology of the medical transcription industry, we go the extra mile to know the industry and its players, inside out.

Physical Security

Security is a vital part of our service offering and we are committed to delivering services that meet or exceed the security and point-to-point audit trail requirements mandated by HIPAA and other regulations, guidelines, and laws. Physical security guarantees the safety of the data stored within the data center in terms of protection from potentially criminal acts, failure of equipment, or failure of utility supply. Our primary data center is located in New York, New York.

This world-class facility's security features include:

• Raised floors
• HVAC temperature control systems with separate cooling zones.
• State-of-the-art smoke detection and fire suppression systems.
• Internet access restricted by a router and checkpoint firewall to control IP message forwarding.
• Multiple fiber trunks for Internet traffic and inbound and outbound telephony.
• Fully redundant UPS (Uninterrupted Power Supply) systems on the premises.
• 24X7 secured access, including motion sensors, video cameras and breach alarms.
• Fire protection including pre-action sprinkler with integrated smoke detection system.
• Multiple backup generators.