We have woven our corporate tapestry with past successes and fostered relationships. As a result our organization is able to offer the highest quality medical transcription services to doctors, clinics and hospitals through established partnerships.

Workflow Management

  1. Doctor dictates a medical note i.e. audio file on toll free dictation service, digital recorder, in-house dictation system and creates template (a pre-decided format to tell the MT that this audio file has to be transcribed in this particular format).
  2. Doctor logs in our system and uploads the audio file along with the template.
  3. Our system then assigns the files to the MTs according to their availability status.
  4. System gives email notification to the MTs regarding the assignment of files.
  5. MTs log in the system and download the files to their own PC.
  6. MT transcribes the file using any audio player, foot-pedal and word processor; and then uploads it by logging in the system.
  7. If workflow for the particular doctor is set as MT->Doctor, document is delivered to the doctor. If workflow is set as MT->QA1->Doctor, file goes to the QA1 for editing.
  8. System gives email notification to the QA1 or doctor depending upon the workflow.
  9. QA1 logs in the system and downloads the file. He edits it and again uploads the edited version of the document.
  10. If workflow for the particular doctor is set as MT->QA1->Doctor, document is delivered to the doctor and if workflow is set as MT->QA1->QA2->Doctor, file goes to the QA2 for further editing.
  11. System gives email notification to the QA2 or doctor depending upon the workflow.
  12. QA2 logs in the system and downloads the file. He edits it and again uploads the edited version of the document.
  13. File is delivered to the doctor within 24 hours.